Decorum Furniture
About Decorum Furniture
Decorum Furniture is a trusted destination in Norfolk, VA for customers who want beautifully designed furniture and a shopping experience that feels both personal and practical.
Located at 301 W 21st St, the showroom features a carefully curated selection of contemporary living room, dining, bedroom, and office furniture, along with home accents and gifts that help create spaces with style, comfort, and character.
Whether you are furnishing a new home, refreshing a single room, or searching for the finishing touches that make a space feel complete, Decorum Furniture offers quality pieces and thoughtful guidance that make the process easier and more rewarding.
What sets Decorum Furniture apart is the level of service designed around customer convenience and peace of mind. From white glove service and same-day delivery to in-store pick-up, in-store shopping, delivery, and on-site services, every detail is handled with care.
The store also provides assembly, installation, and repair services, helping customers enjoy their purchases without the stress that often comes with larger furniture investments.
With helpful amenities like free Wi-Fi and flexible payment options including cheques, credit cards, debit cards, and NFC mobile payments, the experience is built to be smooth, modern, and customer-friendly from start to finish.
Customers consistently recognize that commitment to quality and service, rating Decorum Furniture an outstanding 4.90 out of 5 based on 518 reviews. The showroom is also designed with accessibility in mind, offering a wheelchair-accessible car park and wheelchair-accessible entrance so more shoppers can visit comfortably and confidently.
For those looking for a furniture store that combines stylish selection, dependable support, and a welcoming environment, Decorum Furniture stands out as a place where every visit is designed to inspire and every purchase comes with added value. Call +1 757-623-3100 to learn more or plan your visit.
Quality Products
Carefully curated selection
Expert Staff
Friendly, knowledgeable help
Great Value
Competitive pricing always
Happy Customers
Satisfaction guaranteed
What We Offer
Our Collections
Featured Products
Discover our most popular items and best sellers that customers love.
New Arrivals
Fresh inventory arriving regularly. Be the first to see what's new.
Special Offers
Amazing deals and seasonal promotions you won't want to miss.
Our Story
Shop With Confidence
Whether you're looking for something specific or just browsing, our knowledgeable team is here to help you find exactly what you need.
Our Store
Browse our beautiful space
Customer Reviews
What shoppers say about us
Becky Reed 4 months ago
We have been Decorum customers for 22 years are a little obsessed! We call our home Decorum-West because all furniture, artwork, and a lot of the lighting is from the store. Al and the team are just amazing - we have so much fun spending time shopping for home and office!
Lorraine Thompson 6 months ago
What a lovely store, filled with beautiful furniture and art. I was able to find a unique piece for my table. The staff was so friendly and knowledgeable about the inventory. It was an enjoyable visit.
LaMar Smith 7 months ago
Top-shelf service from start to finish. Each time we visited the showroom, we were warmly welcomed by our sales associate, Walter—truly a rare example of exceptional hospitality. He was kind, attentive, and knowledgeable without ever being overbearing. He took the time to understand our needs and went above and beyond to accommodate them. As we are in the process of building a new home, Walter was incredibly flexible, coordinating delayed delivery of our purchases and even extending white-glove delivery to our storage unit. That level of service is both impressive and appreciated. Thank you for the outstanding experience. It’s easy to see why Decorum Furniture has been in business since the mid-1970s. With an entire home still to furnish, we fully expect to be returning customers.
D Lemieux 9 months ago
Decorum has been our go to for beautiful furniture and accessories for over 25 years. 100% thrilled every time. Al and the entire sales team are the best! Brian and Jacob’s perfect delivery and expertise during set up was the bow on top! Thanks again Decorum for the great results!
Diane Cote 5 months ago
We have used the services of Al Cartado, with Decorum furniture, for several years because of the superior customer service he provides. We recently purchased a new home and were concerned if certain furniture would fit in specific rooms. Al made the extra effort to meet us there and measured each area to ensure we would be satisfied with it. We highly recommend him.
D. Ross 4 months ago
Decorum is known for its quality products and that is why we continue to shop there. In our recent purchase of a kitchen table and chairs, we were able to view the various materials, fabrics, and colors. Mark was instrumental in our decision from the slate table top with a beautiful metal frame and elegant chairs to match our mid-century modern decor at home. The entire staff is friendly and helpful as well.
Margie Auslender 3 months ago
I bought a sleeper sofa from Decorum and it is perfect. Mark helped me choose the size, color and fabric. I couldn’t get down to Decorum to personally select the sofa, so we talked it through on the phone. Between looking at pictures on line, discussing dimensions and Mark sending me material swatches in the mail - we do it!! And the sofa is a perfect fit and looks great! Thanks Mark!
Natalia Kaylin 2 months ago
It's a delayed thank you to Walter for his excellent service helping us to choose our next new sofa. He probably was the best sales person I've dealt with in years. Genuinely caring, warm and trying to really get the best product so we can enjoy it. We bought an American Leather sofa 7 months ago and it was a great choice.
Preston Whayland month ago
We recently had a great experience at Decorum from start to finish. The showroom was clean, well-organized, and had a wide selection of quality pieces at different price points. What really made the difference was the outstanding service from our salesperson, Chris Killmon. He was knowledgeable and took the time to understand what we were looking for, and offered helpful suggestions that fit our style. We never felt rushed or pressured, which made the whole process enjoyable. The ordering process was smooth, and everything was clearly explained, including delivery timeline. We would definitely recommend this store, and especially Chris to anyone looking for great furniture and excellent customer service. We’ll be coming back for future purchases!
r Bond 3 weeks ago
Al was exceptional helpful and attentive with helping us purchase a chaise that would add effect to a newly renovated room in our home!’ He makes sure he goes out of his way to accommodate you. Al genuinely cares about his clients! We have shopped Decorum many times and Al is always the best!
Frequently Asked Questions
Common questions about Decorum Furniture
- Sunday: 12-5 PM
- Monday: Closed
- Tuesday: 10 AM-6 PM
- Wednesday: 10 AM-6 PM
- Thursday: 10 AM-6 PM
- Friday: 10 AM-6 PM
- Saturday: 10 AM-6 PM
Decorum Furniture is located at 301 W 21st St, Norfolk, VA 23517, United States, Norfolk, VA, United States.
You can reach Decorum Furniture by calling +1 757-623-3100.
Decorum Furniture has a rating of 4.9 out of 5 based on 518 customer reviews.
Decorum Furniture features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Decorum Furniture features the following service options: White glove service, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery.
Decorum Furniture features the following offerings: Assembly service, Installation services, Repair services.
Decorum Furniture features the following amenities: Wi-Fi, Free Wi-Fi.
Decorum Furniture features the following crowd: LGBTQ+ friendly.
Decorum Furniture features the following payments: Cheques, Credit cards, Debit cards, NFC mobile payments.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Service options
- White glove service
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Same-day delivery
Offerings
- Assembly service
- Installation services
- Repair services
Amenities
- Wi-Fi
- Free Wi-Fi
Crowd
- LGBTQ+ friendly
Payments
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
In Your Area
Nearby Businesses
Visit Our Store
Stop by and see us. We'd love to help you find what you're looking for.
Location
301 W 21st St, Norfolk, VA 23517, United StatesPhone
+1 757-623-3100Store Hours
Get In Touch
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